Terms and Conditions
Please read these terms and conditions carefully before using our service
Last updated: July 23, 2025
1. Introduction
Welcome to Jumex Stores. These Terms and Conditions ("Terms", "Terms and Conditions") govern your relationship with Jumex Stores website operated by Jumex Stores ("us", "we", or "our").
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.
By accessing or using our Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.
2. Acceptance of Terms
By accessing and using this website, you accept and agree to be bound by the terms and provision of this agreement. Additionally, when using this website's particular services, you shall be subject to any posted guidelines or rules applicable to such services.
3. Use License
Permission is granted to temporarily download one copy of the materials on Jumex Stores's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
- modify or copy the materials
- use the materials for any commercial purpose or for any public display (commercial or non-commercial)
- attempt to decompile or reverse engineer any software contained on Jumex Stores's website
- remove any copyright or other proprietary notations from the materials
This license shall automatically terminate if you violate any of these restrictions and may be terminated by Jumex Stores at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.
4. Product Information and Pricing
We strive to provide accurate product descriptions and pricing information. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free.
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
All prices are listed in Nigerian Naira (NGN) unless otherwise specified.
5. Orders and Payment
By placing an order through our Service, you warrant that:
- You are legally capable of entering into binding contracts
- You are at least 18 years old
- All registration information you provide is truthful and accurate
- You will maintain the accuracy of such information
- Your use of the Service does not violate any applicable law or regulation
We reserve the right to refuse or cancel your order at any time for reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons.
6. Shipping and Delivery
We offer various shipping options including standard and express delivery within Nigeria. Delivery times are estimates and may vary based on location and other factors.
Risk of loss and title for products purchased pass to you upon delivery to the carrier. We are not responsible for delays caused by shipping carriers or customs.
International shipping may be available for certain products and destinations. Additional customs duties, taxes, and fees may apply and are the responsibility of the customer.
7. Returns and Refunds
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
To complete your return, we require a receipt or proof of purchase. Only regular priced items may be refunded. Sale items cannot be refunded.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within 30 days, depending on your card issuer's policies.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@jumexstores.com.
8. Privacy Policy
Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information when you use our Service. By using our Service, you agree to the collection and use of information in accordance with our Privacy Policy.
9. Prohibited Uses
You may not use our Service:
- For any unlawful purpose or to solicit others to perform unlawful acts
- To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
- To infringe upon or violate our intellectual property rights or the intellectual property rights of others
- To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
- To submit false or misleading information
- To upload or transmit viruses or any other type of malicious code
- To spam, phish, pharm, pretext, spider, crawl, or scrape
- For any obscene or immoral purpose
- To interfere with or circumvent the security features of the Service
10. Intellectual Property
The Service and its original content, features and functionality are and will remain the exclusive property of Jumex Stores and its licensors. The Service is protected by copyright, trademark, and other laws. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.
11. Termination
We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.
If you wish to terminate your account, you may simply discontinue using the Service.
12. Limitation of Liability
In no event shall Jumex Stores, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the Service.
13. Governing Law
These Terms shall be interpreted and governed by the laws of the Federal Republic of Nigeria, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
14. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect.
It is your responsibility to check this page periodically for changes. Your continued use of the Service after we post any modifications to the Terms constitutes acceptance of those changes.
15. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
Email: info@jumexstores.com
Phone: +234 809 306 8063
Address: 13E Ojaja Shopping Mall, Abraham Adesanya Junction, Ogombo Rd , Ajah , Lagos , Nigeria