Frequently Asked Questions

How safe is www.jumexstores.com?

We have done all the needful by putting necessary technology together to make sure our online store is safe and secure for our users. There is end-to-end encryption on our website, this means your online transaction on our website is safe and secured from spoofing.

Does Jumex Stores deliver internationally?

Jumexstores.com does not deliver items internationally. However, you can purchase any item of your choice from any part of the world, but you will have to provide a delivery address within Nigeria.

Are there hidden costs?

No, there are no extra taxes, additional dispatch charges or hidden costs. The displayed price on the website is the actual price you pay.

Is my order covered with warranty?

Not all products are eligible for warranty but however, you can check here to see if your item is eligible for warranty.

Can my order be delivered the same day I order?

Yes, same day delivery is possible within Lagos. Delivery outside Lagos is within 7 days. It is advisable to contact our customer support to arrange express delivery for order outside Lagos.

Do I need an account to place order?

Yes, you need to create an account to enable us process your order and delivery to your shipping address.