Privacy Policy

1. Introduction

Jumex Stores ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Jumex Stores.

This Privacy Policy applies to our website, and its associated subdomains (collectively, our "Service") alongside our application, Jumex Stores. By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

2. Definitions and Key Terms

To help explain things as clearly as possible in this Privacy Policy, every time any of these terms are referenced, are strictly defined as:

• Company: when this policy mentions "Company," "we," "us," or "our," it refers to Jumex Stores, that is responsible for your information under this Privacy Policy.
• Customer: refers to the company, organization or person that signs up to use the Jumex Stores Service to manage the relationships with your consumers or service users.
• Device: any internet connected device such as a phone, tablet, computer or any other device that can be used to visit Jumex Stores and use the services.
• Personal Data: any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.
• Service: refers to the application or the website or both.
• Website: Jumex Stores's site, which can be accessed via this URL: jumexstores.com
• You: a person or entity that is registered with Jumex Stores to use the Services.

3. Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support.

Information You Provide to Us

• Account Information: When you register for an account, we collect your name, email address, phone number, and password.
• Profile Information: You may choose to provide additional information for your profile, such as your address, city, state, and country.
• Purchase Information: When you make a purchase, we collect your billing address, shipping address, and payment information (processed securely by our payment partners).
• Communication Information: When you contact us, we collect your name, email address, phone number, and the content of your message.
• Reviews and Feedback: If you leave reviews or feedback, we collect that information along with your account details.

Information We Collect Automatically

• Device Information: We collect information about the device you use to access our Service, including IP address, browser type, operating system, and device identifiers.
• Usage Information: We collect information about how you use our Service, including pages viewed, links clicked, and other actions taken.
• Location Information: We may collect information about your location through IP address or if you choose to share location data.
• Cookies and Similar Technologies: We use cookies, web beacons, and similar technologies to collect information and enhance your experience.

4. How We Use Your Information

We use the information we collect for various purposes, including:

• Processing and fulfilling your orders and transactions
• Creating and managing your account
• Providing customer service and support
• Sending you updates about your orders and account
• Personalizing your shopping experience
• Improving our products and services
• Detecting and preventing fraud and abuse
• Complying with legal obligations
• Sending marketing communications (with your consent)
• Conducting research and analytics

5. How We Share Your Information

We may share your information in the following situations:

Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

• Payment processing companies
• Shipping and logistics partners
• Email service providers
• Customer service platforms
• Analytics providers

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

With Your Consent

We may share your information for any other purpose with your explicit consent.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication measures
• Employee training on data protection
• Secure payment processing through certified payment partners

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

7. Your Rights and Choices

You have certain rights regarding your personal information:

Account Information

You may update, correct, or delete your account information at any time by logging into your account or contacting us.

Marketing Communications

You may opt out of receiving promotional emails from us by following the unsubscribe instructions in those emails or contacting us directly.

Cookies

Most web browsers are set to accept cookies by default. You can usually modify your browser settings to decline cookies if you prefer.

Data Access and Portability

You may request access to your personal information or request a copy of your data in a portable format.

Data Deletion

You may request deletion of your personal information, subject to certain legal obligations we may have to retain certain data.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Service. Cookies are small data files stored on your device.

Types of Cookies We Use

• Essential Cookies: Necessary for the website to function properly
• Performance Cookies: Help us understand how visitors interact with our website
• Functionality Cookies: Remember your preferences and settings
• Marketing Cookies: Used to deliver personalized advertisements

You can manage your cookie preferences through our Cookie Policy or your browser settings.

9. Third-Party Links

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our Service is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers are made in accordance with applicable data protection laws and with appropriate safeguards in place.

12. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will revise the "Last Updated" date at the top of this policy and post the new Privacy Policy on our website. We encourage you to review this Privacy Policy periodically.

If we make material changes to this Privacy Policy, we will notify you by email or through a notice on our website prior to the change becoming effective.

14. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: