Technical Support

Try refreshing the page, clearing your browser cache, or using a different browser. Make sure your internet connection is stable and you're using an updated browser version. If problems persist, try accessing the site from a different device or network. Contact our technical support if you continue experiencing issues.

You can reach our customer support team through several channels: email us at support@jumexstores.com, call our helpline during business hours, or use the live chat feature on our website. We typically respond to emails within 24 hours and are available by phone Monday-Friday 9 AM to 6 PM WAT.

While you can browse and add items to your cart without an account, creating one allows you to save items to your wishlist permanently across devices. Guest carts are saved for a limited time using browser cookies, but may be lost if you clear your browser data or use a different device.