Payment & Billing

Questions about payment methods, billing, security, and pricing.

4 questions in this category Back to All FAQs

We accept all major credit and debit cards (Visa, Mastercard, Verve), bank transfers, Paystack, Flutterwave, and mobile money payments. For your security, all payments are processed through encrypted, PCI-compliant payment gateways. We do not store your payment information on our servers.

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90.48% helpful

Absolutely. We use industry-standard SSL encryption and work only with PCI-DSS compliant payment processors. Your payment information is never stored on our servers and is processed securely by our trusted payment partners. Look for the padlock icon in your browser's address bar when making payments.

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96.0% helpful

Currently, we only accept one payment method per order. However, you can use discount codes or store credit in combination with your primary payment method. If you need to split payment across multiple cards, consider placing separate orders.

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68.75% helpful

Payment declines can happen for several reasons: insufficient funds, incorrect card details, expired card, or bank security measures. Double-check your information and try again. If the problem persists, contact your bank or try a different payment method. Our customer service team can also help troubleshoot payment issues.

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72.0% helpful

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