Orders & Shipping

Standard shipping within Nigeria typically takes 3-7 business days, depending on your location. Express shipping is available for 1-3 business days. International shipping times vary by destination but usually take 7-21 business days. You'll receive a tracking number once your order ships so you can monitor its progress.

Yes! We offer free standard shipping on orders over ₦25,000 within Nigeria. For orders under this amount, standard shipping costs ₦2,500. Express shipping rates vary by location and urgency. International shipping costs are calculated based on destination and package weight.

Once your order ships, you'll receive an email with a tracking number and link. You can also track your order by logging into your account and visiting the 'My Orders' section. Simply click on the order you want to track to see real-time updates on its status and location.

You can modify your shipping address within 2 hours of placing your order, provided it hasn't been processed yet. After this window, changes may not be possible. Contact our customer service team immediately if you need to make changes. We'll do our best to accommodate your request.

If your package arrives damaged, please take photos and contact us within 48 hours. For lost packages, we'll investigate with the shipping carrier and provide a replacement or full refund. We work with reputable carriers and fully insure all shipments to protect your purchase.